body {
  font-family: Verdana, Arial, Helvetica, sans-serif, "Trebuchet MS";
  font-size: 12px;
  color: #000000;
  margin: 0;
  padding: 0;
  background-color: #ffffff;
}



/* Layout */

.header {
  height: 105px;
  background: url(../images/bg-title.jpg) top repeat-x;
  clear: both;
  margin: 0 auto 0 auto;
}

.header img {
  display: none;
}

.title {
  float: left;
  width: 350px;
  height: 105px;
  background-image: url(../images/title.jpg);
}

.dept {
  float: right;
  width: 410px;
  height: 105px;
  background-image: url(../images/dept.jpg);
}

#subcontent { /* breadcrumbs, search and cart area */
    margin: 0 20px 10px 20px;
  clear: both;
  overflow: hidden;
  line-height: 1em;
  font-family: Verdana, Arial, Helvetica, sans-serif, "Trebuchet MS";
  font-size: 0.8em;
  color: #666666;
}

.sub-left { /* breadcrumbs */
  float: left;
}

.sub-right { /* search or cart */
  float: right;
}

#content {
    text-align: left;
    margin: 0 20px 0 20px;
  clear: both;
  overflow: hidden;
}

#left-column {
    width: 20%;
  float: left;
  position: relative;
  font-size: 0.9em;
}

#right-column {
  float: right;
    width: 78%;
}



/* Footer Elements */

.footer {
  font-size: 0.8em;
    margin-top: 25px;
  margin-bottom: 10px;
    border-top: 1px solid #cccccc;
    padding: 10px;
  clear: both;
    text-align: center;
    color: #666666;
}

.footer ul li {
  list-style: none;
  display: inline;
  padding-left: 10px;
  padding-right: 10px;
}

.footer ul {
    margin-bottom: 10px;
}

.footer img {
  float: right;
  border: 0px;
}


/* Menu */

a.menu:link, a.menu:visited {
  text-decoration: none;
  font-weight: normal;
}

a.menu:hover {
  text-decoration: underline;
}

.sidelinks {
    border-bottom: 1px solid #0066cc;
    margin: 0;
  padding: 0;
  clear: both;
}

.sidelinks * {
  padding: 1px 0 1px 0;
  text-decoration: none;
}

.sidelinks li {
    list-style-type:  none;
    border-top: 1px solid #cccccc;
    margin: 0;
  line-height: 1.5em;
}

.sidelinks .secondtier .thirdtier .first {
    border-top: 0;
}

.secondtier {
     border-width: 0;
   margin: 0;
   padding: 0;
}

.secondtier a {
    display: block;
    margin-left: 15px;
}

.thirdtier {
     border-width: 0;
   margin: 0;
   padding: 0;
}

.thirdtier a {
    display: block;
    margin-left: 30px;
}


.selected {
  font-size: 0.9em;
    font-weight: bold;
}

.selected a:hover {
  text-decoration: none;
  color: #0066cc;
}

.sidelinks .first {
  border-top: 1px solid #0066cc;
}



/* Fonts & Links */

h1 {
    color: #0066cc;
    font-size: 1.7em;
    font-weight: normal;
    margin: 0;
  padding: 0;
  border-bottom: 1px solid #0066cc;
}


h2 {
  font-size: 1.2em;
  color: #0066cc;
  margin: 40px 0 5px 0;
  padding: 0;
}

.notice {
  font-family: Georgia, "Times New Roman", Times, serif;
  font-size: 1.5em;
  font-style: italic;
  margin: 20px auto 20px auto;
}

.bigtext {
  font-size: 1.2em;
}

.smalltext {
  font-size: 0.8em;
}

.smalltext2 {
  font-size: 0.9em;
}

.smalltext-uppercase {
  font-size: 0.8em;
  font-weight: bold;
  text-transform: uppercase;
  color: #0066cc;
}

.complaintNumber {
  font-size: 120%;
  font-weight: bold;
  text-transform: uppercase;
}

.blue {
  color: #0066cc;
}

.grey {
  color: #777777;
}

.red {
  color: #ff4444;
}

.bold {
  font-weight: bold;
}

.new {
  font-size: 0.8em;
  font-weight: bold;
  text-transform: uppercase;
}

a:link, a:visited {
  color: #0066cc;
  text-decoration: none;
  font-weight: normal;
}

a:hover {
  text-decoration: underline;
}

a.smlink:link, a.smlink:visited {
  font-size: 0.9em;
  color: #0066cc;
  text-decoration: none;
  font-weight: bold;
}

a.red:link, a.red:visited {
  color: #ff4444;
  text-decoration: none;
  font-weight: bold;
  text-decoration: underline;
}



/* General */

p {
  line-height: 1.5em;
  margin-top: 10px;
  margin-bottom: 10px;
}

img {
    border: none;
  padding: 0;
}

hr {
  height: 1px;
  color: #0066CC;
  background-color: transparent;
  margin: 0px 0px 7px 0px;
}

ul {
    line-height: 1.5em;
    margin: 0;
    padding: 0;
}

#right-column ul {
    line-height: 1.5em;
    margin: 0;
    padding: 0;
  list-style-position: inside;
}

ol {
    line-height: 1.5em;
    margin: 0;
    padding: 0;
  list-style-position: inside;
}

.changes ol {
    line-height: 1.5em;
    margin: 0;
    padding: 0;
  list-style-position: inside;
}

.changes li {
    margin-bottom: 30px;
}

.glossary ul {
  margin-left: 0;
  padding-left: 0;
}

.glossary li {
    line-height: 1.5em;
  list-style-type: none;
  list-style-position: outside;
  margin-top: 5px;
  padding-top: 5px;
  border-top: 1px dashed #999999;
  margin-left: 50px;
}


/* Buttons */

.clear { /* generic container (i.e. div) for floating buttons */
    overflow: hidden;
    width: 100%;
}

a.button {
    background: transparent url(../images/button-right.png) no-repeat scroll top right;
  font-family: Arial, Helvetica, sans-serif;
    color: #444444;
    display: block;
    float: left;
  font-size: 11px;
    font-weight: bold;
    height: 24px;
    margin-right: 0px;
    padding-right: 10px; /* sliding doors padding */
    text-decoration: none;
}

a.button span {
    background: transparent url(../images/button-left.png) no-repeat;
    display: block;
    line-height: 14px;
    padding: 5px 0 5px 10px;
}

a.button:active {
    background-position: bottom right;
    color: #ffffff;
    outline: none; /* hide dotted outline in Firefox */
}

a.button:active span {
    background-position: bottom left;
    padding: 5px 0 5px 10px; /* push text down 1px */
}

* html a.button { /* IE 6 png fix */
    background: transparent url(../images/button-right.gif) no-repeat scroll top right;
  font-family: Arial, Helvetica, sans-serif;
    color: #444444;
    display: block;
    float: left;
  font-size: 11px;
    font-weight: bold;
    height: 24px;
    margin-right: 0px;
    padding-right: 10px; /* sliding doors padding */
    text-decoration: none;
}

* html a:visited.button {
  text-decoration: none;
  font-weight: bold;
  color: #444444;
}

* html a.button span {
    background: transparent url(../images/button-left.gif) no-repeat;
    display: block;
    line-height: 14px;
    padding: 5px 0 5px 10px;
}

a.button:link, a.button:visited, a.button:hover {
  text-decoration: none;
}



/* Forms */

.longField, .mediumField, .smallField {
  font-family: Verdana, Arial, Helvetica, sans-serif, "Trebuchet MS";
  font-size: 11px;
  padding: 3px;
  border: 1px solid #bbbbbb;
}

.longField {
  width: 305px;
}

.mediumField {
  width: 200px;
}

.smallField {
  width: 120px;
}

.form-element {
  font-size: 0.9em;
  font-weight: bold;
}

.disabled {
  background-color: #dddddd;
}


/* Table */

.data th {
  border-top: 1px solid #9dc3eb;
  border-bottom: 1px solid #9dc3eb;
  background-color: #ebf3fb;
  font-size: 10px;
  font-weight: bold;
  text-transform: uppercase;
  color: #0066cc;
  vertical-align: top;
}

.data td {
  border-bottom: 1px solid #9dc3eb;
}

.data a:link, .data a:visited {
  font-size: 0.9em;
}


/* Tips */

a.tip:hover { /* box appears on the right */
  position:relative;
  z-index:100;
}

a.tip span {
  display:none;
}


a.tip:hover span {
  display:block;
  position:absolute;
  float:left;
  white-space:nowrap;
  top:-2px;
  left:35px;
  background:#333333;
  color:#ffffff;
  font-weight: normal;
  font-size: 11px;
  padding:3px 7px;
  z-index:10;
  text-align: left;
  text-decoration: none;
}

a.tip2:hover { /* box appears on the left */
  position:relative;
  z-index:100;
}

a.tip2 span {
  display:none;
}


a.tip2:hover span {
  display:block;
  position:absolute;
  float:left;
  white-space:nowrap;
  top:-2px;
  left:-290px;
  background:#333333;
  color:#ffffff;
  font-weight: normal;
  font-size: 11px;
  padding:3px 7px;
  z-index:10;
  text-align: left;
  text-decoration: none;
}



/* Complaint Reports */

.bluebox {
  margin: 60px auto 20px auto;
  background-color: #ebf3fb;
}

.bluebox th {
  border-top: 1px solid #9dc3eb;
  border-bottom: 1px solid #9dc3eb;
  font-weight: normal;
}

.bluebox td {
  border-bottom: 1px solid #9dc3eb;
}

.reportdata {
  border: none;
}

.reportdata th {
  font-weight: normal;
}

.reportdata td {
}

.firstrow {
  border-top: 1px solid #9dc3eb;
}

.dashedline-bottom {
  border-bottom: 1px dashed #9dc3eb;
}

.dashedline-topbottom {
  border-top: 1px dashed #9dc3eb;
  border-bottom: 1px dashed #9dc3eb;
}


/* Collapse */

.collapsible dt {
  font-size: 1em;
  margin: 0;
  padding: 0;
  text-indent: 20px;
  margin-bottom: 10px;
  cursor: pointer;
  background-repeat: no-repeat;
}

.collapsible_blue {
  background: url(images/minus-blue.gif) no-repeat scroll top left;
  color:#304890;
}

.collapsible_black {
  background: url(images/minus.gif) no-repeat scroll top left;
  color:#000;
}

.collapsible dd {
  margin-left: 0;
}


/* Miscellaneous */

.searchbox {
  border: 1px solid #cce0f5;
  background-color: #ebf3fb;
  margin: 0;
  padding: 0;
  clear: both;
}

.searchbox p {
  padding: 0 10px 0 10px;
  font-size: 0.9em;
}

.searchbox a:link, .searchbox a:visited {
  font-weight: bold;
}


.errorbox {
  border: 1px dashed #cccccc;
  padding: 10px;
  margin: 20px 0 20px 0;
  text-align: center;
  color: #ff6666;
  font-weight: bold;
}

.summary {
  border: 3px double #9dc3eb;
  margin: 20px auto 0 auto;
  clear: both;
}

.summary p {
  margin: 10px;
}

.sum-header {
  font-family: Georgia, "Times New Roman", Times, serif;
  font-size: 1.5em;
  color: #0066cc;
  font-weight: normal;
  font-style: italic;
  display: block;
  background: #ebf3fb;
  padding: 10px;
  text-align: center;
  border-bottom: 1px solid #9dc3eb;
}

.sum-divider {
  width: auto;
  border-bottom: 1px dashed #9dc3eb;
  margin: 5px auto 5px auto;
  padding: 0;
}

.nocase {
  text-transform: none;
}

.disclaimerbox {
  border: 1px solid #9dca63;
  background-color: #e7f1c4;
}

.disclaimerbox a:link, .disclaimerbox a:visited {
  font-weight: bold;
}

.divider {
  width: auto;
  border-bottom: 1px dashed #999999;
  margin: 5px auto 5px auto;
  padding: 0;
}

.uppercase {
  text-transform: uppercase;
}

.floatright {
  float: right;
}

.imgborder {
  border: 1px solid #cccccc;
  padding: 5px;
}

.rednote {
  border-top: 1px dashed #ff4444;
  border-bottom: 1px dashed #ff4444;
  margin: 10px auto 10px auto;
  padding: 10px;
  background-color: #ffeeee;
}